Frequently Asked Questions

Everything you need to know about your HARA shopping experience.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5 business days of receiving the item.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our 'True-to-Fit' chart for the most accurate sizing.

Are your materials sustainably sourced?

Yes, HARA is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes in over 80% of our current collections.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but you can request changes or cancellations within 2 hours of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.